Customers (Workspaces) Overview
The Customers section is where you manage all your Workspaces in Tango.ad. Each workspace represents a separate customer, brand, website, or project, allowing you to organize campaigns, analytics, integrations, and settings independently.
Workspaces help you manage multiple websites or clients from a single Tango.ad account while keeping their data separate.
What is a Workspace?
A Workspace is an isolated environment that contains everything related to a specific website or customer.
Each workspace has its own:
- Campaigns
- Analytics
- Domains
- Tracking Script
- AI Settings
- Integrations
- Team Members (if applicable)
- Billing information (depending on your account)
For example, if you manage multiple online stores, you can create a separate workspace for each store.
Accessing Your Workspaces
To view your workspaces:
To view your available workspaces:
- Log in to Tango.ad.
- Open the Customers section from the main navigation.
- Find the workspace you want to access.
- Select the workspace to open its dashboard.
Workspace List
The Customers page displays the workspaces available to your account.
Depending on your account configuration, the list may show information such as:
- Workspace name
- Website or domain
- Account status
- Owner or organization
- Last updated information
Select a workspace to access its dashboard and manage its resources.
Switching Between Workspaces
If you have access to multiple workspaces, you can switch between them without logging out of your Tango.ad account.
To switch workspaces:
- Open the workspace selector.
- Choose the workspace you want to access.
- Wait for Tango.ad to load the selected workspace.
- Verify that you are working in the correct workspace before making changes or publishing campaigns.
Switching workspaces is particularly useful for agencies and marketing teams managing multiple customers or websites.
Best Practices
To keep your workspaces organized:
- Use separate workspaces: Create a dedicated workspace for each website, brand, or customer when appropriate.
- Choose descriptive names: Use names that clearly identify the associated website or customer.
- Verify the selected workspace: Check that you are working in the correct workspace before editing or publishing campaigns.
- Keep resources organized: Manage campaigns, integrations, and settings within their appropriate workspaces.
- Review configurations regularly: Check workspace settings and integrations to ensure they remain up to date.
Frequently Asked Questions
Can I manage multiple websites in Tango.ad?
- Yes. You can organize multiple websites or customers into separate workspaces, subject to your account's available features and permissions.
Is data shared between workspaces?
- Workspace resources, such as campaigns, analytics, domains, and settings, are managed separately. The exact separation of data and account-level settings depends on your Tango.ad configuration.
Can multiple team members access the same workspace?
- If team collaboration is supported by your account, multiple users can be granted access to a workspace according to their assigned permissions.