Assign Coupons

The Assign Coupons feature allows you to connect a coupon pool to a campaign. When a visitor qualifies for the campaign, Tango.ad can assign an available coupon from the selected pool.

Coupon pools are useful for distributing unique discount codes, promotional offers, or limited-use coupons without manually assigning individual codes.

Before You Begin

Before assigning coupons to a campaign, make sure you have a coupon pool with available coupons.

A coupon pool can contain:

Active Coupons — Unassigned coupons that are available for distribution.
Assigned History — Coupons that have already been distributed.
Pool Expiration — The date when a coupon expires at the pool level.
User Expiration — The amount of time a coupon remains valid for an individual user.

You can manage your coupon pools from Coupons → Coupon Management.

Assign a Coupon Pool

To assign a coupon pool to a campaign:

Open the campaign you want to edit.
Go to the campaign's Coupons or coupon assignment settings.
Select the coupon pool you want to use.
Save the campaign.

Once the pool is assigned, available coupons from that pool can be distributed to visitors who qualify for the campaign.

Manage Coupons in a Pool

You can manage the coupons available in a pool from the pool details page.

To open a coupon pool:

Go to Coupons → Coupon Management.
Find the coupon pool you want to manage.
Open the pool.

The pool displays the number of active and assigned coupons.

Active Coupons

The Active Coupons tab shows coupons that have not yet been assigned and are available for distribution.

You can search active coupons and view information such as:

Code
Message
Pool Expiration
User Expiration

You can also add new coupons to the pool using Import Coupons.

Assigned History

The Assigned History tab shows coupons that have already been distributed.

You can search the assignment history by:

Email address
Coupon code

The history also shows:

Code — The assigned coupon code.
Email — The email associated with the assignment, when available.
Source — The source through which the coupon was assigned.
Assigned At — The date and time when the coupon was assigned.

You can also export the assignment history when needed.

Import Coupons into a Pool

If you need to add additional coupon codes to an existing pool, use Import Coupons.

Open the coupon pool.
Click Import Coupons.
Choose whether to Add to existing coupons or Replace all existing active coupons.
Enter or upload your CSV data.
Review the required columns.
Configure Default Values if needed.
Click Validate & Preview.
Review the imported data and complete the import.

The import supports coupon information such as:

couponCode — The coupon code.
couponMsg — The message associated with the coupon.
couponExpPool — The pool expiration value.
couponExpUser — The user expiration value.
couponExpType — The unit used for the user expiration value.

For example, user expiration can be specified in minutes, hours, or days.

Monitor Coupon Availability

Monitor the Active and Assigned counts of your coupon pool to make sure enough coupons are available for your campaign.

The pool page also provides an alert setting for low coupon availability. Alerts can trigger when the pool is expected to become empty within seven days based on its usage rate or when no coupons remain.

You can select Set threshold to configure the alert threshold.

Change the Assigned Coupon Pool

You can change the coupon pool used by a campaign when needed.

Open the campaign.
Go to the coupon assignment settings.
Select another available coupon pool.
Save your changes.

The newly selected pool will be used for future coupon assignments.

Remove a Coupon Pool

To stop using a coupon pool for a campaign:

Open the campaign.
Go to the coupon assignment settings.
Remove the selected coupon pool.
Save your changes.

The campaign can continue to run, but coupons from the removed pool will no longer be assigned through that campaign.

Best Practices

Use a coupon pool with enough Active Coupons for your expected campaign traffic.
Monitor the Active and Assigned counts regularly.
Configure low-stock alerts to help prevent a pool from running out of coupons.
Review Assigned History when you need to check previously distributed coupons.
Set appropriate pool and user expiration periods for your promotion.
Test the campaign before making it live to confirm that coupon assignment works as expected.