Customer's Page
The Customers page is where you manage all websites or apps connected to your Tango.ad account. Each customer represents a separate project with its own campaigns, analytics, and settings.
What is a Customer?
A Customer is an individual website or app you want to personalize using Tango.ad.
Each customer has:
- Its own campaigns
- Separate analytics data
- Individual settings and integrations
Page Overview
1. Top Bar Actions
- Search Customers
- Quickly find a specific customer by name.
- Date Filter (e.g., “This month”)
- Filters analytics data like reach, conversions, and emails based on a selected time period.
- ➕ New Customer Button
- Click to add a new website or app to your account.
2. Customers Table
Each row represents one customer.
Columns Explained:
- Status
- Indicates whether the customer is currently active or not.
- Toggle switch:
- Active (green) → Campaigns can run
- Stopped (red) → Campaigns are paused
- Name
- The customer’s domain or project name.
- May include:
- Tags (e.g., “LoyaltIQ”)
- Description or integration details
- Reach
- Number of users who saw campaigns.
- Conversions
- Number of successful actions (e.g., signups, purchases).
- Rate
- Conversion rate (% of users who converted).
- Emails
- Number of emails collected or sent via campaigns.
- More Options (⋮)
- Access additional actions for the customer (e.g., edit, manage settings).
3. Status Toggle
Each customer has a toggle switch:
- Turn ON → Activates campaigns for that customer
- Turn OFF → Stops all campaign activity
Use this to quickly pause or resume personalization without deleting anything.
4. Tags & Labels
Customers may include tags such as:
- Integration types
- Internal labels (e.g., company names, tools)
These help organize and identify projects easily.
5. Pagination
- Located at the bottom of the table
- Navigate between multiple pages of customers
Common Actions
Add a New Customer
- Click “New Customer”
- Enter website/app details
- Configure integrations and settings
- Save
Activate a Customer
- Find the customer in the list
- Toggle the switch to Active
Check Performance
- Use the date filter
- Review:
- Reach
- Conversions
- Rate
- Emails
Find a Customer
- Use the search bar to quickly locate a project
Best Practices
- Keep inactive customers stopped to avoid unnecessary tracking
- Use clear naming for easy identification
- Regularly check conversion rates to monitor performance
- Use tags to group similar customers